Center of Excellence
Set and achieve the highest standards for quality customer experiences
Reinvent CCM to radically drive efficiencies across all lines of business
Deploy modern CCM frameworks that empower your firm to keep up with, or even surpass the competition. ValueMomentum’s deep expertise in key technologies enable you to assess, develop, and implement a CCM architecture that is custom designed to drive your business objectives. Our Center of Excellence can help you take out the competition by establishing best practices, building accelerators, and reducing project delivery time and cost.
Here’s what we can do for your company
Maturity Assessment
Know where you stand, so you can successfully strategize for where you’re going. Whether you’re just starting your CCM journey, or already on your way to fully digital-centric delivery, ValueMomentum can provide insight into how your firm’s CCM system holds up to the competition.
Architecture Review
The key to actionable goals is a holistic understanding of organizational capacity. By reviewing your current CCM platform, ValueMomentum can shed light on whether your current architecture and toolsets is positioned to successfully scale into a modern CCM system that optimizes for your objectives.
Implementation Roadmap
Map the path to your future CCM system. Defining points A and B is just the beginning—ValueMomentum’s team of experts can help you establish the pros and cons of different pathways, balance costs, and give realistic timelines for your implementation roadmap.
Is your firm positioned to succeed in the technological age? In a world where brand matters, template compliance, streamlined application workflows, and digital delivery are nonnegotiable. Unfortunately, most busy firms don’t have bandwidth or resources to juggle dozens of competing priorities. That’s where ValueMomentum comes in. With our technological expertise and intimate knowledge of the insurance, financial, and healthcare landscape, we can help your company make changes that drive real difference.